Prat City

Shreya Agarwal

Frequently Asked Questions for our TDLR approved defensive driving course

Texas Driver Safety

Learn about our TDLR certification and how to verify that our course is approved by all Texas courts.

Is Traffic Safety Institute licensed by the TX TDLR for the Driver Safety Course?

Find out if you qualify to take a defensive driving course for ticket dismissal in Texas

How do I know if I am eligible to attend Texas defensive driving?

Find out when you can begin the course and what you need to do before registering.

How soon can I start the Texas Driver Safety Course?

Learn how many hours the course takes and how the built-in timers and progress saving work.

How long does it take to complete the Texas Driving Safety Course?

See the full list of accepted payment methods, including credit cards and digital wallets.

How can I pay for the course?

Discover how a defensive driving course can protect your license, lower your insurance, and make you a safer driver.

What are the benefits of taking a defensive driving course?

Learn about the different reasons you can take this course, including insurance discounts.

Is this Texas defensive driving course for ticket dismissal only?

Find out how much you could save on your auto insurance by completing a state-approved driver safety course.

Can I get an insurance discount by completing this course?

Everything you need to know before enrolling — eligibility, licensing, registration, payment, and what to expect.

Getting Started

Learn how identity verification works during the course and what happens if you don't pass it.

Will I need to verify my identity?

Options for requesting a deadline extension from your court before or after your due date.

What if I need more time to complete the course?

What to expect while you're taking the course — identity verification, affidavits, extensions, and deadlines.

During the Course

A step-by-step overview of what happens after you finish, from downloading your certificate to court validation.

What happens after I complete the Texas Driver Safety Course?

Learn how your certificate is delivered and what to do once you receive it.

How long does it take to receive my completion certificate?

Instructions for submitting your certificate to the court or your insurance company, depending on why you took the course.

What do I do with my completion certificate?

How to redownload or reprint your certificate at no extra charge.

How do I get a duplicate copy of my certificate of completion?

How to fix errors on your certificate and what the correction process involves.

My certification has incorrect information on it. Can I get a new copy with the corrected information?

Purchase your Type 3A Texas driving record directly through us — delivered by email within one business day.

How do I get a copy of my Texas Driver's Record?

Why your certificate date may differ from the date you finished the course when an affidavit is required.

I finished my course by my due date and was required to upload an affidavit. Why isn't the completion date on my certificate the date I finished the course?

What happens once you finish the course — your certificate, corrections, driver records, and next steps.

After Completion

Find answers and get help from Intercom Support and Community Experts

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